*All orders are fulfilled Tuesday through Friday excluding weekends and holidays.
*For domestic orders we charge a standard shipping flat rate of $9.99 USD.
*Orders are processed & shipped within 3-5 business days after purchase.
*Pre-orders will ship 2-3 weeks from ordered date. (Ship date is listed on the product page of any pre-order item)
*Domestic orders are shipped via USPS priority mail. USPS priority mail will arrive to most zip codes within 3 business days.
*We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather.
*During sales: For example Black Friday, Holiday or end of quarter sales, Please allow 7-10 business days for your order to be processed and shipped.
*You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.
WRONG ADDRESSES / REROUTED PACKAGES
*We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.
*If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $9.99 USD due prior to reshipment.
*If an address error is made please email upon receiving your confirmation email. Once orders are shipped no changes can be made; if this happens, please contact USPS to make any address changes.
*If your tracking information states delivered and you believe this is an error. Please contact your local post office.
*We do not manually input shipping addresses so please ensure shipping address is correct upon receiving the order conformation email.